INCREASE PATIENT SATISFACTION AND GET BETTER ONLINE REVIEWS FOR YOUR MEDICAL PRACTICE—5 qualities to look for when recruiting medical front office staff

First impressions set the tone for nearly every interaction patients will have from the moment they set foot in your office to the time they leave. We’re all quick to “size up” the person standing before us, and when the office scheduler or medical receptionist greets patients with warmth and respect, it goes a long way towards creating a positive …

FEELING THE PRESSURE TO RECRUIT BETTER CANDIDATES, AND FAST? Back to basics: Slow down and focus on building deeper relationships.

Back when I was a rookie in the recruiting world, my first boss shared something I have never forgotten. She said, “Recruiters aren’t social workers, they’re sales people.” Being green at the time, I wasn’t sure what those words really meant. And, I definitely couldn’t see how it would shape my career as a recruiter, coach and business owner. I …