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Looking to fill an open position in your medical practice’s front office?  Whether it’s a receptionist or a medical admin assistant, your medical front office staff is the first point of contact for patients and guests. So, you must hire the right candidate to make sure your practice runs smoothly and efficiently.  In this post, you’ll learn the skills to …

Every medical practice’s dream is to retain all of its existing patients. After all, patient retention costs significantly less than attracting new patients. Not to mention, losing a single patient could cost up to $200k, according to this study. Unfortunately, patient retention isn’t as easy in reality. Patients change healthcare providers for various reasons, from unfriendly interactions and long waiting …

So, you’ve just learned of directors of first impression. And you’re wondering if you really need to hire one for your Atlanta medical practice. Sure, they are the first point of contact with patients. And they ensure all visitors have a good impression of your practice. But you’re probably thinking, “isn’t that just a medical front office staff?” Well, a …

In the medical field in cities such as Stone Mountain, Dunwoody, Stockbridge, and Peachtree City, the role of a receptionist has evolved significantly over time. While automation software can streamline tasks like visitor check-in, it cannot replace the physical aspects of welcoming visitors. Factors such as tailoring the check-in process, providing hospitality, and suggesting improvements to the lobby area require …

Lately, several businesses are advertising vacancies for a director of first impression role. As an employer, you’re likely wondering if you need that role in your medical facility. And, if you’re an employee, what do you need to qualify for the position? Continue reading to find out who a director of first impression is. Who is a Director of First …