Medical staff members all have different roles in the treatment of patients. Doctors, nurses, technicians, laboratory assistants are all qualifications an individual can get from school. However, the brilliant qualifications are not what makes your staff members excellent; it is the skills they possess that do the magic and make your clinic stand out.
The impression you make on your patients starts from the front desk. How are your patients received, with warm reassuring smiles or scary blank expressions? It is the job of all staff to make patients and their families feel comfortable. To correctly do that, you need to look for specific skills in your medical staff members when hiring, some of which are outlined below.
Being sick is exhausting and stressful, and the last thing a patient wants is a caregiver who is acting irritated by their plight. Every patient expects staff to be educated and experienced, but they also want to know the staff are sympathetic and caring. It doesn’t matter if it’s a technician, a doctor, a front desk officer, or a nurse, everyone that could meet a patient and their families should have proper bedside manner and compassion.
2. Professional Expertise
Amongst other things, expertise in the field you want an individual to fill is king. A kindhearted nurse with no knowledge of how to set a line is, at best, just a compassionate person and should not be hired to fill a role that they lack the significant experience to fill.
3. Communication Skills
Patient care is hugely hinged on how well communication between patient and medical staff flows. A medical staff member should have the ability to communicate fluently both orally and in writing. Communication should not end in the things patients only say and write though. They should be able to read body language and facial expressions to better understand the words unsaid.
In a medical practice, no one staff member can know or do it all, and so being a team player is a crucial skill any candidate should possess. Due to the nature of the job, a few people will have to delegate operations and trust other members of their team to do their part without becoming overbearing or overmanaging.
5. Time Management
Medical staff members should be excellent time managers. Every minute is essential in the life of a patient, and lost time could account for the death of patients. So, the right candidate should learn to prioritize and give quick attention to the most immediate tasks and allocate more time to the more difficult tasks.
Hiring medical Staff may be challenging when accounting for adaptability, before hiring new staff members check for their abilities to adapt to your practices location, conditions, equipment, systems, and management. Asking questions about a candidate’s previous experience and jobs may help give clues about their adaptability into your medical practice.
When hiring medical staff for your medical practice, make sure to look out for these skills to hire the best talents that will improve the services of your facility. If you need any help recruiting, you can reach out to us at RG Staffing today!